Shipping and Returns Policy

Shipping

The Sketchbook delivery cost is calculated at the checkout.

Please note that shipping can take up to two weeks in the UK and up to four weeks for international shipping. If you are experiencing any issues with the delivery, please get in touch.

Returns and Refunds

Our return policy lasts 30 days. Unfortunately, after 30 days we will not be able to process the refund.

Please note that to be entitled to a refund, your item must be unused and in the same condition that you received it.

To be able to process the refund, please return your item clearly stating your name and the date of purchase on the package.

If your order arrives in poor condition please contact us explaining the issue. If there is damage to the product, please send us some digital photos along with your order number and date of purchase and state whether you would like a replacement or a refund. We will then email you with the address to send your return.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and confirm if your refund is approved or rejected.

If approved, we will process the refund automatically.